| I've received a message from Forumotion, is it true ?
|
|
Firstly, you need to know that mail from Forumotion have an address type : -------@forumotion.com (or @editboard.com)
 | In which case you receive an email from Forumotion : |
| Reason : | Must I answer ? | | New message in a topic you watch (*) |  No | | New private message in your inbox (*) | No | | New registration on your forum (*) | No | | New warning report on your forum (*) | No | | Your forum creation | No | | Your forum deletion | No | | Sent litigation | No | | Reception of a litigation | No |
(*) : if the option is activated.
 | In
conclusion: do not respond to these emails, and generally Forumotion
will not contact you by mail. If you have a doubt, you can always ask
for confirmation to a staff member on the support forum.
|
 | Beware fake mails : |
If you receive a mail like this:
Dear Founder,
My name is ----, Forumotion Adminstrator.
A hacker is causing us problems lately, and is threatening to attack your forum.
So we can protect you as best as we can, I will need admin rights on your forum, so I can patch it and avoid you being hacked.
Please give me your login as soon as possible, so I can protect you from his hacking attempts.
Please also see an example link of how he proceeds : http://www.----.com
We count on your fast collaboration, this is a serious threat.
Best regards,
Forumotion Administrator.
How to react :
- Do not answer nor click any link !
- Copy / paste the mail and send it to a staff member of this forum if you want to be sure it's a fake.
NOBODY
will ever ask you your password within the staff of Forumotion. We do
not need this information to ensure the security of your forum!
 | OK for mails, but I've got a PM from Forumotion ... ? ? |
Same principle. If a member registers on your forum to send you a PM claiming to be Forumotion:
- Do not answer nor click any link !
- Save the mail account he used,
- Copy / paste the PM and send it to a staff member of this forum if you want to be sure it's a fake.
If you have received this via the Contact option (reference [Contact] appears in the title)
- Do not answer nor click any link !
- Save the mail account he used,
- Copy / paste the message and send it to a staff member of this forum if you want to be sure it's a fake.
Obviously, Forumotion never uses private messages to contact a forum administrator. 
|
Best,
(The real) Forumotion Team
het wordt nog vertaald door het nederlandse team.
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